Last updated May 18th, 2025
If you’re seeking a refund, please review the conditions below to determine if you’re eligible.
Refund Conditions
Authorization Needed: Refunds require approval from the product creator. Since we’re resellers, we follow the creators’ refund rules. For technical incompatibility, we can process refunds without creator approval.
7-Day Refund Period:
- Digital Products: Refunds may be requested within 7 days of purchase, as long as the product hasn’t been used.
- Technical Issues: If there’s a technical issue not listed on our site, a refund may be granted within 7 days.
Payment Limitations:
- Paysafecard: Non-refundable and non-exchangeable.
- Credit Card (Stripe): Refunds take 2–14 days to process.
Non-Refundable Cases:
- Bank Disputes: Refunds are void if you’ve opened a dispute.
- Change of Mind: Refunds aren’t granted for regret-based cancellations.
- HWID Issues: Most products are HWID-locked. If you fail to prove you’re not sharing/selling your key, a reset/refund can be denied.
- Third-Party Software: If you’re using antivirus or other conflicting software and refuse/can’t disable it, a refund won’t be issued.
How to Request a Refund
Contact our support team with:
- Order ID (5-6 Digit Number):
- Email:
- Product:
- License Key:
- Reason for Return:
Contact Us:
If you have any questions concerning our return policy, please get in touch with us at:
